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SHIPPING
- Processing Time: Orders take one week to process before being shipped out. You'll receive a tracking number as soon as your package is on its way!
- Expedited Shipping: Need your order faster? Place your order as usual, add a note at checkout requesting expedited shipping, and then call the store (850-567-1805). We’ll invoice you the upgraded shipping cost minus the standard shipping fee you already paid.
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RETURNS
- IN-STORE: Customers have a 14 day period from the date the item was purchased to return items to our store.
ONLINE: Customers have a 14 day period starting once the item is delivered, to return items to our store.
- Check the return policy that was included in your package to make sure that your order falls within the 14 day return window and was not part of a final sale (30% or higher discount)
- Mail your item(s) back to us at: Sparkle Tallahassee, 2627 Capital Circle NE, Tallahassee, FL 32308
- Once we receive your return, we will inspect your product and apply the refund as a gift card/store credit.
- You can use your credit to either purchase a different size or use it toward your next order :)
*We cannot accept items that are not within our return window, were final sale, or no longer have tags on them.
If you have questions or concerns you can contact us at support@sparkletallahassee.com